Privacy Policy
How AskCipher handles your data
Updated March 1, 2025
At AskCipher, we respect your privacy and are committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. By using our Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Service.
1. Information We Collect
We collect the following types of personal information:
- Account Information: Name, email, billing details, payment information.
- Usage Data: IP address, device info, and usage patterns via cookies and tracking technologies.
- Communication Data: Information you provide when contacting us (e.g., email, support inquiries).
2. How We Use Your Information
We use your information to:
- Provide and improve our Service.
- Communicate with you about your account and updates.
- Process payments.
- Enhance security and prevent fraud.
- Comply with legal obligations.
3. How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors that help us operate our Service (e.g., payment processors).
- Legal Compliance: When required by law or to protect our rights.
- Business Transfers: In case of mergers or acquisitions.
4. Your Rights and Choices
As a Canadian user, you have the right to:
- Access and Correct: Request access to or correction of your personal information.
- Delete: Request deletion of your data, subject to legal requirements.
- Opt-Out: Unsubscribe from marketing communications at any time.
5. Data Retention and Security
We retain your information only as long as necessary to fulfill the purposes outlined above. We implement reasonable security measures to protect your data, though no method of transmission or storage is 100% secure.
6. International Data Transfers
Your data may be transferred and processed outside Canada, including in the United States, where privacy laws may differ. By using our Service, you consent to such transfers.
7. Third-Party Links
Our Service may include links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their privacy policies.
8. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have, contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any material changes will be posted on our website with the updated "Effective Date."
10. Contact Us
If you have questions or concerns about this Privacy Policy or wish to exercise your privacy rights, contact us at: info@askcipher.com